FAQ

Do you accept american dollars and what's the exchange rate ?

A: Yes, our exchange rate is based on the Bank of French Polynesia.

How far in advance do we need to book to assure a tour spot ?

A: The earlier the better, especially during high season. (May to September)

What is your reservation policy ?

A: We ask for a credit card number and expiration date to hold reservation, but payment should be cash upon arrival. We will charge 50 % if the tour is cancelled less than 24 hours before date of departure.

If you don't want to pay cash, please do so via Paypal. Our referenced account is : moanatours@mail.pf.

Do the prices include taxes ?

A: Yes, all taxes are included in all tour prices listed on the site! (13%).

Do you do group prices ?

A: Yes, send us an email for details!

Why don't you supply fins ?

A: We don't supply fins because it is too hard to carry all the different sizes.

Are your boats covered ?

A: Yes, ALL our boats are covered to protect us from the sun's strong rays including the Boston Whalers and the Cap Camarat !

Do you pick up in the hotels, or on Vaitape dock ?

A: Either one. Depending on your hotel location, we'll pick you up in our air-conditioned bus or by boat if your hotel is located on a motu.

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